Shop Policy
The following is a brief summary of how I do things here. Included are some guidelines and our policy. If you have any questions at all, please don't hesitate to ask me.
One Simple Mission
Here at The Cowrie Shell Natural Hair Care and Holistic Wellness Center, I offer truly holistic services for your hair and your well-being in two floors of a clean, eclectic, aromatherapy charged environment in the Ocean Hill/Bedford Stuyvesant, Brooklyn New York.
My goal here is to help inspire healthier choices for your natural hair, your health and your lifestyle. Throughout all of the growth and transitions, my focus still remains the same. I striving to assist in the healing of one body at a time by providing the highest quality of services so that you achieve healthier hair as well as a healthier mind, body, spiritual sense of well-being. The Cowrie Shell Natural Hair Care and Holistic Wellness Center is a sanctuary from the outside world. In order to help maintain the serenity. I ask that you speak in low tones, especially when using cell phones. Once you enter relax, and enjoy 'The Experience.'
Cowrie Shell Natural Hair Care and Holistic Wellness Center Cancellation Etiquette Policy
Your appointments are very important to me, it is reserved especially for you, I understand that sometimes schedules adjustments are necessary; therefore, I respectfully request at least 24 hours notice for cancellations.
PLEASE NOTE : *IF YOU CANCEL YOUR APPOINTMENT MINUTES BEFORE YOUR SCHEDULED APPOINTMENT, YOU WILL BE CHARGED THE FULL COST OF THAT APPOINTMENT. A SEPARATE CHARGE WILL BE APPLIED TO BOOK A FOLLOWING APPOINTMENT *
STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!
Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time, and clients who could have used that space miss the opportunity to receive services. My appointments are confirmed once each appoint is schedule (unless otherwise informed) because I know how easy it is to forget. Since the services are reserved for you personally, a cancellation fee will apply.
- Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount.
- “NO SHOWS” "NO CALLS" will be charged 100% of the reserved service amount.
- Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of appointment time or will result in a charge equal to 50% of the reserved service amount.
The cancellation policy allows me the time to inform other clients/customers of any availability, as well as keeping my schedule filled, thus better serving everyone. The Cowrie Shell Center policies are presented and provided in the best quality and tradition of excellent servicing for my established and future clientele.
Appointments
Please be advised that at times it is necessary to double book appointments.
During your appointment, you may ask me questions about any hair or health challenge you may be experiencing. Depending on the treatment needed, an additional $75 consultation fee will be required for my professional holistic healing advice and recommended protocol. I recommend that appointments for hair coloring MUST be made clear at the time of scheduling your appointment so that I may be able to accommodate your specific need for extra time.
Gratuities
A 20% gratuity has already been added to your bill. However, additional gratuity is most appreciated.
Etiquette
I do have a 'shoes off' policy upon entering into The Cowrie Shell Natural Hair care and Holistic Wellness Center.
Thank you for viewing and supporting this policies criteria.
Yendys Nefer-Atum
Owner of The Cowrie Shell Natural Hair Care and Holistic Wellness Center
Professional Natural Hair Stylist & Certified Holistic Health Practitioner
One Simple Mission
Here at The Cowrie Shell Natural Hair Care and Holistic Wellness Center, I offer truly holistic services for your hair and your well-being in two floors of a clean, eclectic, aromatherapy charged environment in the Ocean Hill/Bedford Stuyvesant, Brooklyn New York.
My goal here is to help inspire healthier choices for your natural hair, your health and your lifestyle. Throughout all of the growth and transitions, my focus still remains the same. I striving to assist in the healing of one body at a time by providing the highest quality of services so that you achieve healthier hair as well as a healthier mind, body, spiritual sense of well-being. The Cowrie Shell Natural Hair Care and Holistic Wellness Center is a sanctuary from the outside world. In order to help maintain the serenity. I ask that you speak in low tones, especially when using cell phones. Once you enter relax, and enjoy 'The Experience.'
Cowrie Shell Natural Hair Care and Holistic Wellness Center Cancellation Etiquette Policy
Your appointments are very important to me, it is reserved especially for you, I understand that sometimes schedules adjustments are necessary; therefore, I respectfully request at least 24 hours notice for cancellations.
PLEASE NOTE : *IF YOU CANCEL YOUR APPOINTMENT MINUTES BEFORE YOUR SCHEDULED APPOINTMENT, YOU WILL BE CHARGED THE FULL COST OF THAT APPOINTMENT. A SEPARATE CHARGE WILL BE APPLIED TO BOOK A FOLLOWING APPOINTMENT *
STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!
Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time, and clients who could have used that space miss the opportunity to receive services. My appointments are confirmed once each appoint is schedule (unless otherwise informed) because I know how easy it is to forget. Since the services are reserved for you personally, a cancellation fee will apply.
- Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount.
- “NO SHOWS” "NO CALLS" will be charged 100% of the reserved service amount.
- Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of appointment time or will result in a charge equal to 50% of the reserved service amount.
The cancellation policy allows me the time to inform other clients/customers of any availability, as well as keeping my schedule filled, thus better serving everyone. The Cowrie Shell Center policies are presented and provided in the best quality and tradition of excellent servicing for my established and future clientele.
Appointments
Please be advised that at times it is necessary to double book appointments.
During your appointment, you may ask me questions about any hair or health challenge you may be experiencing. Depending on the treatment needed, an additional $75 consultation fee will be required for my professional holistic healing advice and recommended protocol. I recommend that appointments for hair coloring MUST be made clear at the time of scheduling your appointment so that I may be able to accommodate your specific need for extra time.
Gratuities
A 20% gratuity has already been added to your bill. However, additional gratuity is most appreciated.
Etiquette
I do have a 'shoes off' policy upon entering into The Cowrie Shell Natural Hair care and Holistic Wellness Center.
- When you arrive for your appointment and another client is in the chair, please be mindful that a semi-private consultation or conversation may already be in progress.
- Private hair appointments are offered for an additional fee of $50 (in addition to your regular service fee)
- Please arrive on time for your appointments.
- NO CHECKS PLEASE
- All other major forms of payment are accepted at The Cowrie Shell Natural Hair Care and Holistic Wellness Center.
Thank you for viewing and supporting this policies criteria.
Yendys Nefer-Atum
Owner of The Cowrie Shell Natural Hair Care and Holistic Wellness Center
Professional Natural Hair Stylist & Certified Holistic Health Practitioner